to get the request approved if at all possible. Most of the time, the doctor is appreciative of getting to the point of the matter. However, sometimes the voice on the other side of the phone is frustrated, annoyed, and downright rude, even in cases where approval literally requires a simple one sentence addendum to their clinical note. My experience as a utilization review physi-cian or should I say EMR templates, are now better worded, which has since reduced the number of peer-to-peer requests. If one of my clinical requests does go to utilization review, I now know in advance when it’s worth taking the call or not bothering based on my knowledge of the insurer’s clinical guidelines relative to the particular request and what I am able to document. I don’t take the requests personally, and am simply neutral. has helped me as a practicing physician. My clinical notes, “Best Financial Advisor for Physicians” by Medical Economics Magazine (2016) Timothy J. McIntosh • Certified Financial Planner • Master of Business • Master of Public Health • Author of 3 Investment Books Administration Degree Degree SIPCO PVG • www.pvgassetmanagement.com HCMA BULLETIN, Vol 63, No. 4 – November/December 2017 25 With the challenges of ever increasing administrative bur-den, possibility of litigation, and risk of burnout, we as prac-ticing physicians must find a way to take a step back, draw on our depth and breadth of experience, and simply try to gain as much insight as possible into the different perspectives of the key stakeholders around us that drive healthcare today. I sin-cerely believe, based on my own personal experiences just de-scribed, that continually doing so will help us not only be better physicians, but also mitigate the frustration that many of us feel. Reflections (continued) AN INVITATION FROM THE HCMA ALLIANCE Go Red for Women/ Post-Valentine’s Day Event Donations and Proceeds from the Raffle will Benefit the HCMA Foundation Friday, February 23, 2018 7-9 pm At the Home of HCMA Alliance Members Dr. Madelyn and Bill Butler 5206 Bayshore Blvd. Tampa, 33611 Wear Red and Join Us! RSVP 813.254.0808 Michael19452000@yahoo.com Please tell the advertiser you saw their ad in the HCMA Bulletin!
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